Job Description

Our ENT Clinic is seeking a Medical Assistant to join their team! The ideal candidate will be able to build rapport with patients and identify their needs in collaboration with the nursing and provider team members. You must have excellent phone and computer skills, be a strong team player, and able to adapt to change with ease. This position will be 80% direct patient care, 20% other duties (phones, chart prep, prior authorizations, stocking rooms, cleaning/sterilizing equipment). Because this is a specialty clinic, you will get the opportunity to learn and work with medications, equipment, and patient populations that you may not have encountered in your previous positions. If you're excited to learn something new, we invite you to apply! This is a great opportunity for an experienced or entry level Certified Medical Assistant (CMA), an experienced or entry level Medical Assistant or even someone interested in becoming a medical assistant and providing patient care. Those candidates that are not certified or that do not have applicable experience will receive 10 weeks of on the job training to learn the position. This position is responsible for assisting providers in the evaluation, management, and delivery of professional medical care in a busy multi-specialty physician practice. The Work: Provide an excellent patient experience by managing the flow of patients, providing excellent customer service, establishing rapport with patients and maintaining a professional demeanor. Conduct Pre-visit plans, room patients and obtain vitals. Administer injections and coordinate vaccines, medication. Prior authorizations. Instrument sterilization. Assist providers with procedures. Utilize the EMR system and scan/download documents. Conduct telephone screening (with protocols). Cover front office responsibilities as needed. In this position you will have the opportunity to make a difference in our patients’ clinic experience so we are looking for someone that has a positive attitude, strong customer service skills and is eager to be a team player. Why Saint Luke’s? We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees.

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